All payments for Algovers are processed by our Merchant of Record, Paddle.com Market Ltd, which is the seller of record for every purchase. Paddle determines refund eligibility and processes all refunds directly, under its own refund policy.
1. Refunds
Refunds are governed by Paddle’s Refund Policy. We do not apply any additional conditions, timeframes, or exceptions of our own on top of Paddle’s policy.
2. Cancelling your subscription
You can cancel a subscription at any time from your billing settings. Cancelling stops future renewal charges; your plan remains active for the remainder of the billing period you’ve already paid for.
3. Requesting a refund
To request a refund, use the link in your Paddle receipt or contact Paddle directly at help@paddle.com. You can also reach us at support@algovers.com and we will help you get in touch with Paddle.
4. Contact
Billing questions? Email support@algovers.com.